Q1. What kind of payment terms are accepted?
A1. Our group accepts the following terms of payment: a. telegraphic transfer b. Western Union letter of credit d. draft
Q2. When can you ship after you place an order?
A2. Depending on the product, it can be from 20 days to 45 days, the exact delivery time will be indicated
on the proforma invoice after the order is confirmed.
Q3. How long will it take for the customer to receive the goods?
In addition to the production time mentioned above
0-30 days to ship to any port of destination around the world.
Q4. Is the item shown on the website ready for delivery after the order is placed?
A, 4. Once the order is confirmed, most of the products need to be produced.
Stock items may be available due to different seasons, please contact our staff for details.
Q5. How about your quality control?
A 5. - Before confirming the order, we will check the material and color of the leather/fabric through the sample,
which should be strictly consistent with mass production. -
We will track the different stages of production from the very beginning.
-Check the quality of each product before packing. - Customer may send a QC or appoint a third party
to check the quality before delivery.
When customers have problems, we try our best to help them.
Q6. How about your after-sales service?
A6. - Shipment and sample quality tracking including life.
Any small problems with our furniture will be solved in the shortest possible time.
We always provide relevant technical support. Fast response, all your queries
will be answered within 24 hours.
Q7. How can I get a quote and place an order?
A7. Please send us your kitchen measurements and requirements (or send us your plans)
and we will design and then quote accurately. Once the order is confirmed
the proforma invoice will be issued and once the advance payment is confirmed, production will begin.
